Elementary #003

English Lesson 003

Good afternoon. Full transcript included with timestamps.

0:53 11 segments 4.8 rating
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Good afternoon. What can I do for you? I'd like to check in please. I have a reservation under the name Anthony Roberts. Alright. Um, Roberts. Oh, Mr. Roberts, we've been expecting you. And here is your key card to the presidential suite. But there must be some mistake. My reservation was for a standard room. Are you sure? Let me double check. Yeah, here. This is my confirmation number. You're right, Mr. Roberts. There seems to be a mix-up. Unfortunately, we're overbooked at the moment. So? Not to worry. We're pleased to offer you a complimentary upgrade. Woohoo! Presidential suite, baby!

Conversation Practice

11 segments
#1
0:09
0:11

Good afternoon. What can I do for you?

Play segment
#2
0:12
0:16

I'd like to check in please. I have a reservation under the name Anthony Roberts.

Play segment
#3
0:17
0:22

Alright. Um, Roberts. Oh, Mr. Roberts, we've been expecting you.

Play segment
#4
0:23
0:25

And here is your key card to the presidential suite.

Play segment
#5
0:26
0:30

But there must be some mistake. My reservation was for a standard room.

Play segment
#6
0:31
0:33

Are you sure? Let me double check.

Play segment
#7
0:34
0:36

Yeah, here. This is my confirmation number.

Play segment
#8
0:37
0:43

You're right, Mr. Roberts. There seems to be a mix-up. Unfortunately, we're overbooked at the moment.

Play segment
#9
0:45
0:45

So?

Play segment
#10
0:46
0:50

Not to worry. We're pleased to offer you a complimentary upgrade.

Play segment
#11
0:51
0:53

Woohoo! Presidential suite, baby!

Play segment

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